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The Complaints Team marked the complaint as ‘resolved’ in their system and expressed appreciation for the player’s cooperation. After the recommended timeframe had passed, the player confirmed that the issue had been resolved. The player from Vietnam had been waiting for a withdrawal for less than two weeks. Additionally, it was found that the player had registered using a VPN to bypass restrictions, leading to the rejection of the complaint. The casino claims he has broken the law, leading to the account closure. Despite confirming a permanent block on his account, he was allowed to play again, leading to financial losses.
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To be able to guide players towards casinos with customer support and website in a language they understand, we examine the available options as part of our review process. In many cases, these can be high enough not to affect most players, but some casinos do have win or withdrawal limits that can be quite limiting. The player from Poland encountered difficulties withdrawing funds from the casino despite having made a successful deposit and engaged in gameplay. We consider the casino’s size and player complaints in relation to each other, as bigger casinos tend to receive more complaints due to their higher number of players.
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Check your account email for eligibility criteria, but since no information is available, we cannot provide specific requirements. Our loyalty program is designed to give you the best gaming experience possible, with rewards tailored to your preferences. Get a taste of the action without depositing a dime! To qualify, you’ll need to make at least one deposit in the last 30 days.
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LuckNation Casino scored Low Safety Index of 4.6, implying a deficiency in fairness and safety as per our evaluation standards. Learn about Trustpilot’s review process. Anyone can write a Trustpilot review.
The player from Spain had requested account closure due to gambling addiction a week ago, but his account remained active and he had deposited 800 euros since. The Safety Index is the main metric we use to describe the trustworthiness, fairness, and quality of all online casinos in our database. Read what other players wrote about it or write your own review and let everyone know about its positive and negative qualities based on your personal experience. Please bear in mind that players from certain regions might not have access to these bonus offers. That being said, casinos might offer other types of bonus codes, welcome sign-up bonuses, or loyalty programs as well.
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